Gleneagles Hospital, Penang

About Hospital

  • Gleneagles Hospital, Penang has been providing healthcare services for 48 years with the highest quality medical and surgical services, patient care, and support.
  • It was given a JCI accreditation with a Gold Seal of Approval for international quality standards for patient care and organization management in 2016; a reflection of the Hospital’s exemplary healthcare quality standards.
  • It is a tertiary care hospital for both national and international patients providing a one-stop services.
  • Its comprehensive medical and surgical specialities include Cariology, Interventional Cardiology, Cardiothoracic Surgery, Electrophysiology, ENT, Endocrine Surgery, Foot & Ankle Surgery, Gastroenterology, General Surgery, Oncology, Surgical Oncology, Gynaecological Oncology, Interventional Radiology, Paediatrics including Orthopaedics, Surgery, and Urology, Obstetrics & Gynaecology, Orthopaedic & Trauma Surgery, Spinal Surgery and other specialities.
  • The Hospital is also Malaysian Society for Quality in Health (MSQH) accredited.
  • International patients are assisted in services such as visa, flight, doctor’s appointment and hospital discharge, emergency, airport transfers, special dietary needs, accommodation, language interpretation, and local sightseeing.

Infrastructure

  • It has Clinical & Diagnostic Services which comprise Imaging, Minimally Invasive Surgery (MIS) Centre, Radiotherapy Centre, Scope Centre, and Weight Management Centre.
  • General Facilities include a well-established 24/7 Emergency Department with Ambulances, Dietetics & Food Service Department, Haematology & Oncology Treatment Unit, Health Screening Centre, and Rehabilitation Centre.
  • It has a comprehensive Pharmacy that consists of an Inpatient Pharmacy, Outpatient Pharmacy, and Oncology Pharmacy.
  • There are 360 patient rooms with a selection of rooms on Suites, Private, and Sharing depending on one’s budget.

Team and Specialities

  • The Hospital has more than 85 highly qualified doctors who specialise in their respective fields.
  • It has three Centres of Excellence namely, Cancer Centre, Heart Centre, and Orthopaedic Centre.

Location

  • The Hospital is located on the island of Penang and is accessible from the mainland via Penang Bridge and Sultan Abdul Halim Muadzam Shah Bridge.
  • Penang International Airport is about 25 minutes away.
  • There are several 2 to 5 star hotels to choose near by but more so towards the eastern part of the Hospital. The average cost is about USD 21.
  • Similarly, many restaurants and cafes can be found towards the eastern side which is about a 5-minute drive.
  • Taxi services are available close by and are accessible easily.

Facilities

Comfort During Stay

TV in room
Private rooms
Free Wifi
Phone in Room
Mobility accessible rooms
Family accommodation
Laundry
Welcome Safe in the room
Nursery / Nanny services
Dry cleaning
Personal assistance / Concierge
Religious facilities
Spa and wellness
Café
Business centre services
Shop
Dedicated smoking areas
Special offer for group stays
Parking available

Money Matters

Health insurance coordination
Medical travel insurance
Foreign currency exchange
ATM
Credit Card
Debit Card
Netbanking

Food

Diet on Request
Restaurant
International Cuisine

Treatment Related

Medical records transfer
Online doctor consultation
Rehabilitation
Pharmacy
Document legalisation
Post operative follow-up

Language

Interpreter
Translation services

Transportation

Airport pickup
Local tourism options
Local transportation booking
Visa / Travel office
Car Hire
Air ambulance

Joint Commission International

Joint Commission International (JCI) works to improve patient safety and quality of health care in the international community by offering education, publications, advisory services, and international accreditation and certification. In more than 100 countries, JCI partners with hospitals, clinics, and academic medical centers; health systems and agencies; government ministries; academia; and international advocates to promote rigorous standards of care and to provide solutions for achieving peak performance.

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